Terms of service

Terms of Service

Last Updated: April 22, 2026

Effective Date: April 22, 2026

Version: 1.0

What This Means for You

These Terms of Service ("Terms") govern your use of THRYVEBYTE LLC's website, digital products, and IT consulting services. By purchasing any service or using our website, you agree to these terms. If you have questions, contact us at contact@thryvebyte.com or (877) 898-5434.

1. Agreement to Terms

1.1 Binding Agreement

By accessing thryvebyte.com, purchasing any service, or using any Thryvebyte product, you enter into a legally binding agreement with THRYVEBYTE LLC ("Thryvebyte," "we," "us," or "our"), a Texas-based limited liability company.

1.2 Acceptance of Terms

You accept these Terms of Service by:

  • Completing a purchase on our Shopify store.

  • Creating an account on our website.

  • Allowing remote access to your computer system for a service session.

2. Services Overview

2.1 One-Time Digital Service Model

Thryvebyte provides 100% digital, remote IT services. IMPORTANT: All services are provided on a one-time, single-session basis.

  • No Recurring Charges: Payments are one-time only; no hidden subscriptions.

  • No Ongoing Access: Technicians access your system only during the scheduled session.

  • Customer Participation: You must be present and active during the entire remote session (typically 45-120 minutes).

3. Purchase and Payment

  • Processing: Payments are handled securely via Shopify.

  • Full Payment: Due in full before any Service Session is scheduled.

  • Taxes: You are responsible for all applicable sales or use taxes associated with your purchase.

4. Service Delivery and Remote Access

4.1 Consent

By purchasing, you consent to temporary remote access. You are responsible for backing up critical data before the session begins.

4.2 Timeline

  • Standard Services: Scheduling initiation typically occurs within 24-48 Business Hours.

  • Emergency Services: Priority response within 60 minutes during Business Hours (Mon-Fri, 10am-8pm EST).

5. Performance Expectations and Guarantees

5.1 Data Recovery (Emergency Rescue)

  • Conditional Pricing: The full fee ($597.99) is charged only for a successful recovery.

  • Unsuccessful Recovery: If data is unrecoverable, a reduced diagnostic fee of $149.00 applies. This fee is non-refundable.

5.2 90-Day Guarantee

All services include a 90-day money-back satisfaction guarantee from the purchase date. This applies to the service price only.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Liability Cap: Thryvebyte’s total liability shall not exceed the amount you paid for the specific service.

  • Data Loss: You assume all risk of data loss. Thryvebyte is not liable for data corruption or business interruption.

  • Hardware: We are not responsible for pre-existing hardware defects or failures that occur during software-based servicing.

7. Intellectual Property

All content on thryvebyte.com is owned by THRYVEBYTE LLC. You retain ownership of your personal data, granting us a temporary license only to perform the requested services.

8. Dispute Resolution and Governing Law

8.1 Governing Law

These Terms are governed by the laws of the State of Texas.

8.2 Binding Arbitration

All disputes that cannot be resolved informally within 15 business days shall be resolved through binding arbitration in Texas, per AAA Commercial Arbitration Rules.

8.3 Class Action Waiver

You agree to resolve disputes on an individual basis only and waive the right to participate in any class action lawsuit or class-wide arbitration.

9. Contact Information

THRYVEBYTE LLC Texas, United States

Primary Support: * Phone: (877) 898-5434

  • Email: contact@thryvebyte.com

  • Business Hours: Monday-Friday, 10:00 AM - 8:00 PM EST