Shipping policy

Shipping Policy – THRYVEBYTE LLC

Effective Date: April 22, 2026

Version: 1.0

Last Updated: April 22, 2026

What This Means for You

THRYVEBYTE LLC provides exclusively digital IT consulting and cybersecurity services—no physical products are shipped. All our services are delivered as one-time, single-session remote support appointments.

  • After your purchase, you'll receive an email confirmation with instructions to schedule your remote service session.

  • There are no shipping fees, carrier delays, or physical deliveries involved.

1. Nature of Our Services

1.1 Digital Service Delivery

All Thryvebyte services are 100% digital. We do not manufacture, warehouse, or ship physical goods. Our offerings are delivered as one-time remote support services, including system optimization, cybersecurity hardening, and data recovery.

1.2 No Physical Shipping

Because no physical products are involved:

  • No shipping carriers are used (USPS, UPS, FedEx).

  • No shipping addresses are required.

  • No shipping fees, customs duties, or import taxes apply.

  • No tracking numbers are issued.

2. Service Delivery Process

2.1 Immediate Confirmation

After successful payment, customers receive an Order Confirmation Email (typically within 5–15 minutes) containing scheduling instructions and support contact information.

2.2 Activation Timeline

  • Standard Services: (e.g., Performance Restoration, Security Command Center). Customers are typically contacted for scheduling within 24–48 hours during business hours.

  • Emergency Services: (Emergency Rescue & Data Recovery). A technician will contact you within 60 minutes during business hours.

Business Hours: Monday–Friday, 10 AM – 8 PM EST.

3. Customer Responsibilities

To ensure successful service delivery, customers must:

  • Provide an accurate email address and phone number.

  • Be present during the full service session (45–120 minutes).

  • Grant temporary remote access permission to the technician.

  • Maintain a stable internet connection.

4. Delivery Issues and Support

If you do not receive scheduling instructions within 24 business hours, please check your spam folder and then contact our support team immediately:

  • Phone: (877) 898-5434

  • Email: contact@thryvebyte.com

  • Hours: Monday–Friday, 10 AM – 8 PM EST

5. Service Delivery Guarantees

  • Timely Delivery: We guarantee order confirmation within 1 hour and emergency response within 60 minutes during business hours.

  • Remedy for Failure: If Thryvebyte fails to deliver service due to our internal error, a full refund may be issued or expedited scheduling provided at no extra cost.

6. Contact Information

For questions regarding service delivery or to initiate an emergency request:

THRYVEBYTE LLC Texas, United States

Phone: (877) 898-5434

Email: contact@thryvebyte.com

Emergency Support: Call (877) 898-5434 for priority response during business hours.

7. Acknowledgment

By purchasing services from THRYVEBYTE LLC, you acknowledge that all services are delivered digitally, no physical shipping occurs, and you agree to provide the necessary remote access permissions to complete your service.